- DETAILS ABOUT THE ORDERING PROCESS
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- Complete the banner information
form.
- When you submit the information the system will automatically e-mail
you a copy of your entries. If you do not receive a copy there is
a error in your e-mail address contact us at once orders@spectrumbanners.com
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- After submitting the banner information
form you will be taken to the payment authorization
page.
- When you authorize payment for
your banner, the amount is placed on reserve with your credit
card company.
Your card is never charged until the banner is actually shipped.
The reserve is canceled at once if do not approve
the proof we make.
The payment authorization
page allows you to select the size and material for your banner, along
with a few other options. When you select the item and press the authorize
order form will be created with your order by our secure site credit
card processor (www.ccnow.com). The payment process is a shopping
cart. If you need additional items entered on your order (such as
overnight shipping or grommets) please press the "ADD TO ORDER"
button near the bottom of the page.When complete press the Pay and
Finish, enter your credit card information and the delivery address
of your choice. You will
receive an e-mail confirmation of your payment, within In a few minutes.
- Working time and shipping.
- Banners which are approved for printing by 5PM EST are printed overnight
and ready for shipping the following business day.
The standard shipping & handling charge included packaging and
sending by Prority Mail. Shipping time will vary according to your
location. We are located in Hackensack, NJ (that's about 15 minutes
from New York City). It will take 2-5 days by mail
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- What is the difference between
paper stock and laminated banner stock?
- Paper stock is 35# paper. This
is similar to heavy brown wrapping paper except that it is bright
white and very smooth.
The laminated banner is laminated
between two sheets of plastic and add a high level of tear
resistance and a gloss finish to the banner.
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- Why don't you take orders over the
phone?
- It has been our experience
that this often leads to misunderstandings and error. We realize
it is easier
for you at first but can lead to misspellings and layout remakes.
The bannermaker or custom order submit, or e-mail is
the best way to reach us.
What happens if I want to make
changes in the proof you make ?
- Well this usually happens 25%
of the time!! We want you to be happy and come back again in the
future.
We will make one or two revises at no charge. Just let us know how
to make it better.
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How long does standard shipping
take ?
- The standard shipping is priority
mail. We ship from Hackensack, NJ. If your in the EST its
1-2
days, CSTis 2-3 days and MST and PST is 3-4 days.
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What is the largest one piece sign
you can make?
- The banners are printed on HP large
format inkjet printers (we have 5) and can print up to 3 feet wide
by 12 feet long.
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Why don't you full automate the
ordering process so I can see my sign at once.
- If you can find a program which can
make a sign better than a skilled computer graphic artist with years
of experience, I'll buy it on the spot. We have yet to see any sign
which does not benefit from the application of the human touch.
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- How long does it take to make the
banner after I approve the proof?
- Your order is shipped the next day.
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- Anything else I should know?
- Where ever possible order as early
as possible, this gives time to get it just right. Allow 3-5 days
for priority mail.
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More questions?
- E-mail us we check the mail several
times a day and night.
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